We are convinced that when a good experience

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Is provided at every point of the company, and each member of the organization understands it as part of a whole, not only will you earn good money, but also a solid organization with committed collaborators.To grow, enable your clients to achieve their goals by jeanne bliss | nov 2, 2020 | opinion | 0 comments grow, allow your clients to achieve goals the companies most loved by their customers have understood that through their actions they care about them. Now, businesses achieve this when their leaders and employees understand that: to achieve your goal, you must first enable your customers to achieve theirs. To grow, allow your clients to achieve goals. Imagine that your clients live in every detail cole haan, for example, the global shoe manufacturer has an entire laboratory on how to imagine each of your lives in shoes. They think of you doing all kinds of things with each shoe.

For example, they know that women who wear shoes start to get a little bit of pain in the back of their leg after a certain time, so that shoe you see there actually has gym shoe or sneaker technology. In that. And yes, they also make men wear high heels. I love that. Empower proactive grace to achieve goals would you tell your mom that you would reject her warranty within three days after it expired? You would Netherlands Mobile Number List not do that. But this is something I call “proactive grace.” we need to know those moments in our clients' lives to reach goals where they are vulnerable to give our people the ability to extend grace, so they don't have to touch the desk five times or ask for permission, so that companies that are proactive people take the lead. Line the ability to choose and be trusted.




This is what's happening at alaska airlines, where they've created what they call a "We trust you" toolkit. It's about every person at the airline: the baggage handlers, the front desk people, the service staff, the pilots, the flight attendants, each of them is encouraged by their ceo to participate first on a human level and then act. And then to allow for that, they have a mobile app with options for almost every type of vulnerable moment and they can choose their course of action. By starting with a life, bringing employees together to identify those vulnerable moments, and then giving them the opportunity to act, employees are connected to life. And they go the extra mile because it's part of who they are. Define the company. So, do you know about, and then incorporate that proactive grace for, your clients' moments of vulnerability? Drive innovation through understanding is one way to achieve goals when we truly get started with life, it can and will also drive breakthrough moments.